Prescribe more
profitably
Helix Health is pharmacy-focused eCommerce consultancy powered by a patient consultation and prescription management platform.
Software and Services for selling medication online
The UK's best-converting patient journey
SYNC's consultation and one-step checkout convert up to 38% higher than a generic pharmacy funnel, and every step is auditable.
Based anecdotal test data, 2026.







Reviewed by a GPhC-registered prescriber
Two ways to work with Helix
We can support your pharmacy with the design, build and growth or you can licence our software directly.
Full-stack services
Most pharmaciesHelix employs a team of +25 website design, build and growth experts to take your Pharmacy from start up to multi million pound turnover.
Websites
Premium website design for headless or existing content management systems to maximise conversion.
Consultations
New patient registration, consultations and checkout.
Retention
Our email marketing and retention team help you maximise your patient's customer lifetime value.
Growth
If you've got paid growth budgets, we help you invest in SEO, paid social and paid search growth.
SYNC, the platform
Software onlySYNC is the complete operating system for selling mediation and managing patients online. It covers the full customer journey from consultation through to prescribing and dispensing.
Full Prescription Management
Prescribing, dispensing and repeats on one record, wired to the couriers and the payment stack.
+50 Integrations
Connect the software, services and channels you already run onto that patient management system.
2 minute consultations
Quiz-style online consultations available instantly, no appointment or video call needed in most cases.
Prescribing and pharmacy in one
Our qualified in-house clinicians prescribe treatment, our licensed pharmacy dispenses it.
24 hour delivery
Medications delivered nationwide, directly to your customers' doors in discreet packaging.
Aftercare for every patient
Ongoing clinical support and reordering guidance throughout their journey.
Dedicated customer support
Expert patient guidance through phone, live chat, and email, with clinician access when needed.
AB tested consultation forms
Every consultation flow is continuously tested and refined, so more visits turn into completed treatment plans.
Helix is with your patients every step of the way.
From your first consultation to your top up order, our solutions are on hand for every patient interaction.
- GPhC-registered pharmacists available for every order
- Message your patients any time
- Change, pause or cancel your plan through our account portal
- Repeat prescriptions handled without delay
Our partners

The Independent Pharmacy
Registered dispensing at scale, so clinical fulfilment is live from day one rather than year one.

Superco
Storefront strategy and build. The conversion work behind every Helix Health launch.

Apostle
Lifecycle and retention programmes built for regulated categories and repeat prescriptions.

Recharge
Recurring billing and subscription management for treatment plans that run for months, not minutes.
Operators

Farah Kabir
Managing director
Founder, health tech operator and adviser. Built and scaled HANX, a D2C sexual and reproductive health brand, after six years at Goldman Sachs. Advises on strategy at Saïd Business School and Female Founders Rise.

Tom Mucklow
Sales director
Founder of Superco, the London Shopify Plus agency, and a Shopify Platinum Partner. Fifteen years building technology and direct-to-consumer businesses, from Addressy and GBG Loqate to his own brands. Angel investor in consumer brands and the tech behind them.

Tom Carew
Technology director
Fifteen years as a management consultant delivering systems for commodities supply chains, then a decade shipping direct-to-consumer platforms as founder of Superco, a Shopify Platinum Partner.
Andy Boysan
Clinical director
Co-founder and superintendent pharmacist at The Independent Pharmacy, one of the UK's leading online pharmacies, which he has run for over a decade. Bath-trained, with fifteen years across community and multiple pharmacy before that. Signs off every clinical pathway before it goes live.
Andy Rouse
Experience director
User experience and design leader with more than fifteen years shaping strategy, teams and customer journeys for international brands. Held creative director roles at Marks R5 and Marks, an SGSco company, working on accounts including Mondelez and Unilever. Trained at University of the Arts London.


